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Communicating with Customers Training

This training covers the lawful methods for directing commercial phone calls, text messages, or emails to large volumes of customers. Topics discussed include the following: government regulations pertaining to the Federal Do Not Call List (DNC) and the CAN-SPAM law; guidelines necessary to navigate the complex regulations governing mass-market communications technologies; and best practices to avoid the significant fines and penalties resulting from noncompliance.

Duration: (20-30 min)

Packages: Auto F&I Compliance

Platforms: C6 Compligo Content Controller KPA Flex RMC Vera Suite

Training Options: Online

Languages: Spanish English

Download the KPA Training Catalog

KPA’s training catalog offers award-winning training courses that are available online and onsite, led by our safety Risk Management Consultants. The courses, based on real-world scenarios and examples, are designed to help employees improve both their job performance and compliance.

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