Skip to content

Deals Fair and Square Training

This course discusses how to build lasting customer relationships based on treating customers fairly and being an ethical dealership, better understanding warranties, best practices for advertising techniques when selling used cars and avoiding trouble with trade-ins. Also discussed are ethical negotiation techniques and safeguarding customer information.


Training Options:   Online

Languages:   English

Download the KPA Training Catalog

KPA’s training catalog offers award-winning training courses that are available online and onsite, led by our safety Risk Management Consultants. The courses, based on real-world scenarios and examples, are designed to help employees improve both their job performance and compliance.

Back To Top