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Grievances – Guidelines for Social Services Training

Grievances, complaints and concerns arise in even the best of facilities. It is how the facility responds and how empowered residents and their families feel following a grievance report that ultimately will define the quality of the facility. Length: 60 minutes 1 CEU. Approval codes will be available on the course certificate upon completion of the course.

Duration: (60 min)

Platforms: RMC

Training Options: Online

Languages: English

Download the KPA Training Catalog

KPA’s training catalog offers award-winning training courses that are available online and onsite, led by our safety Risk Management Consultants. The courses, based on real-world scenarios and examples, are designed to help employees improve both their job performance and compliance.

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