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Recognizing and Addressing Micro-behaviors in the Workplace

This course will help you to recognize the characteristics of micro-behaviors and how to decode the messages they send. You'll also learn how to address micro-aggressions, and how to use micro-inclusions as an antidote to micro-aggressions.

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Using Communication Strategies to Bridge Cultural Divides

This course discusses how to improve cross-cultural communication and build rapport. Also covered are potential misunderstandings and behaviors related to a culture that can hinder good communication and ways to overcome them.

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Workplace Diversity, Equity, and Inclusion in Action

In this course, you'll learn to recognize key characteristics of DEI and practices for building and sustaining a healthy DEI culture. It discusses the obstacles to an inclusive culture, as well as strategies for overcoming them

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