KEY TAKEAWAYS Complying with state law does not automatically satisfy federal requirements. Dealerships must comply with every applicable law, regardless of which regulator enforces it. When state and federal standards differ, dealerships should identify and follow the more stringent applicable…
KEY TAKEAWAYS Compliance is judged by outcomes, not effort. Good intentions or “trying your best” don’t matter to customers or regulators. What counts is whether your dealership is actually compliant in practice. Proactive systems beat reactive fixes. Dealerships need structured,…
Download the FTC Warning Letters Checklist The Federal Trade Commission (FTC) recently sent warning letters to 97 auto dealership groups across the United States, demanding that advertised vehicle prices reflect the total price consumers are actually required to pay. The letters highlight several pricing practices the FTC considers…
