Articles by Adam Crowell, Author at KPA

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Good Intentions Aren’t a Shield: 6 Ways Auto Dealers Can Help Prevent FTC Audits

KEY TAKEAWAYS Compliance is judged by outcomes, not effort. Good intentions or “trying your best” don’t matter to customers or regulators. What counts is whether your dealership is actually compliant in practice. Proactive systems beat reactive fixes. Dealerships need structured,…

FTC Warnings to 97 Dealer Groups Send a Clear Message on Pricing Transparency

Download the FTC Warning Letters Checklist The Federal Trade Commission (FTC) recently sent warning letters to 97 auto dealership groups across the United States, demanding that advertised vehicle prices reflect the total price consumers are actually required to pay. The letters highlight several pricing practices the FTC considers…

KPA Is Now 100% Automotive!

Learn More KPA Flex is Now Novara Flex