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Workplace Security

This course covers ways employees can help reduce risks associated with physical security. It presents guidelines for controlling access to work areas and describes how to keep laptops, mobile devices, and other equipment secure, avoiding potential theft of such items. The course also covers general practices for ensuring physical safety, particularly for those who work alone.

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Deals Fair and Square

This course discusses how to build lasting customer relationships based on treating customers fairly and being an ethical dealership, better understanding warranties, best practices for advertising techniques when selling used cars and avoiding trouble with trade-ins.

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Doing Credit Right

This course will enable you to describe your legal obligations for keeping customer information private and avoiding discrimination.

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Electronic Fund Transfer Act - Regulation E

This training explains the Federal laws that give consumers who use electronic fund transfer--or "EFT"-- services certain rights, and how these laws protect them. Also explained are the rules that financial institutions that offer these services need to follow.

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Fair Debt Collection Practices Act

This program details the regulations around fair debt collection practices.

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FCRA - Furnisher Obligations

This program details the Fair Credit Reporting Act - Regulation V Furnisher Obligations to ensure the information provided to credit bureaus is accuate.

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