Avoid Credit App Manipulation to Avoid Customer Litigation, Lender Fraud
During this week's episode, F&I compliance expert, Aaron Hartshorn discusses the detrimental risks of manipulating a credit application to be more appealing to lenders.
How to Create a Successful Onboarding program
A KPA compliance expert wrote about the key aspects of an onboarding program and how dealerships can create a successful program.
Dealership F&I Hot Topics: An Interview with Ryan Daly
On today's episode, Sage is joined by F&I expert, Ryan Daly, who is an F&I district manager for KPA. Ryan and I discuss what best practices dealerships can use in order to stay compliant and avoid expensive violations.
3 Sales F&I Practices That Will Cost Your Dealership $10 Million
A recent settlement from the Federal Trade Commission warrants a review of non-compliant dealership practices and how to save yourself millions.
Don’t Let Payment Packing Cost You Millions
During this week's episode, F&I compliance expert, Ryan Daly, talks about how payment packing costs dealerships millions of dollars and their reputation.
With Regulators Watching, Don’t Risk Your Deal Jackets
March 31, 2022 - Government regulators and watchdog agencies have made it clear they've set their sights on the automotive industry. Ryan Daly outlines a few things to remember to keep your deal jackets clean and compliant.
The Latest on the Safeguards Rule: An Interview with KPA’s Robert Ebin
During this week's episode, Robert Ebin, Esq., talks to us about the FTC's Safeguards Rule and what dealerships should be doing right now about it.
OSHA’s Top 5 Most Frequently Cited Violations for Dealers and Repair Shops in 2021
Are you doing enough to avoid the most common OSHA citations for automotive dealerships and repair shops? Here’s what you need to look out for.
How Onboarding Can Help Employee Retention
In a Q&A, Brianna Stashak, spoke about employee onboarding, common mistakes, compliance, and the key things to remember in your program.
KPA Compliance Consultant Predicts 2022 NADA Show F&I Trends
KPA's F&I District Manager, Aaron Hartshorn, outlines 4 trends to watch for at the 2022 NADA Show including the GLBA Safeguard Rule, employee turnover, and the growth of electric vehicles. Check out the sessions he recommends.
