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Security Awareness for End Users

This course will explore why campus networks are targeted by hackers and the potential consequences a breach can have for end users and institutions. Best practices for protecting personal, web-enabled devices and safe online behaviors will build awareness of how to stay safe and secure online – which in turn will promote campus network security.

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Spill Prevention, Control, and Countermeasure Plan

This course will identify the information found in an SPCC Plan, identify responsibilities of the SPCC coordinator, select characteristics of secondary containment or diversionary structures, identify characteristics of oil storage containers, and identify security requirements used to help prevent spills

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Trust Building through Effective Communication

In this course, you'll explore how a clear intention is the basis of an effective communication, and how understanding your audience ensures that the message gets delivered. You'll also learn how body language, vocal tone, and managing emotions can influence your communications and build trust with your audience.

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Using Communication Strategies to Bridge Cultural Divides

This course discusses how to improve cross-cultural communication and build rapport. Also covered are potential misunderstandings and behaviors related to a culture that can hinder good communication and ways to overcome them.

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Wage & Hour for Employees

In this course you will learn about wage and hour laws in the context of everyday life on the job. You'll also learn about the importance of accurately documenting your working time, and explore your responsibilities with regard to overtime. Finally, you'll learn what you should do if you have questions about wage and hour issues.

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Workplace Diversity, Equity, and Inclusion in Action

In this course, you'll learn to recognize key characteristics of DEI and practices for building and sustaining a healthy DEI culture. It discusses the obstacles to an inclusive culture, as well as strategies for overcoming them

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Workplace Safety Orientation 2.0

This course provides an overview of some of the basic concepts and techniques used in modern industry to protect workers. It also describes the purpose of the following safety programs: Hazard Communication, Bloodborne Pathogen Safety, Lockout/Tagout, Confined Space Entry, Emergency Response, Respiratory Protection, Personal Protective Equipment, and Hearing Conservation.

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Deals Fair and Square

This course discusses how to build lasting customer relationships based on treating customers fairly and being an ethical dealership, better understanding warranties, best practices for advertising techniques when selling used cars and avoiding trouble with trade-ins.

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Doing Credit Right

This course will enable you to describe your legal obligations for keeping customer information private and avoiding discrimination.

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GLBA - Gramm-Leach-Bliley Act Training

This course will help you to understand the legal requirements for protecting customer information and what your obligations are. It also discusses how you should dispose of that information.

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