My team has recently been defining metrics for a project. Eager to get started, I jumped right into Google Analytics. I was met with so many filters, views, charts, and more filters. I realized the best way to understand the…
Q: We had a physical fight break out in our facility between customers. The owner broke up the fight. However, he doesn't want his employees to do the same thing if this happens again. How should we advise our employees to handle…
Q: We have an employee who worked outside of normal business hours. This employee did not get permission prior to working on this day. By law, do we have to pay the employee for that day? A: Yes, you are required by law…
My husband and I are currently in the process of building a new house. As a detail-oriented person who values transparency, I have sent my fair share of complaints to our builder and our lender. Unfortunately, it hasn't always carried enough sway…
Q: Does our owner have the legal right to tell our sales and service staff that they must make a certain number of calls per week to be employed? Can we fire someone for not following this rule? A: If…
I recently had the pleasure to moderate KPA's first HRCI approved human resources webinar, "Sexual Harassment & #MeToo," presented by Alec Beck, a partner at FordHarrison. Yep, it's a topic that continues to make waves and, judging by all the…
Q: We had an employee who went on FMLA which recently ended. We kept him employed, but on additional leave, for another month. At that time, he informed us that his doctor told him he could not come back to work…
Q: We have a salesperson who drives a company vehicle for work. He was given a DUI, but hasn't been convicted yet. He's also been issued a temporary driver's license to drive and has to drive as part of his employment. What are our…
Q: Do we have to continue to pay active service members while they are completing their duty time? A: No you do not have to pay them, but you must allow them the time off required to complete annual training/ deployments…
Q: We have a new employee who will live and work out of Texas for the time being. We don’t have any other company representatives in that state to verify his I-9 documents. How do we handle this? A: When…
