Customer Story
Government
Customer Story
Government
A long-established U.S. government facilities contractor is dedicated to optimizing federal agency operations by seamlessly coordinating people, facilities, technologies, and resources. Specializing in facilities and maintenance, construction security, and program support, the company provides a wide range of services, including electrical design, environmental compliance, and engineering support for various government agencies across the U.S. and abroad.
This government contractor operates and manages contracts for 120-130 federal facilities across multiple states, overseeing teams composed of electricians, mechanics, plumbers, and janitorial crews.
“All team members are required to go through training on a monthly basis, with additional training assigned as needed,” explained a Vice President of Facilities Services. “For instance, if there’s been an increase in accidents, we send out refresher training.”
However, with a workforce spread across more than 100 worksites, most of whom lack access to computers, training implementation was a major challenge. “Each facility had a dedicated training computer, but getting team members to take time out of their workday to use it was a struggle.”
Additionally, their previous EHS platform was difficult to use. “The system was cumbersome,” they said. “The training felt overwhelming. We needed bite-sized courses tailored for tradespeople, because it’s hard to tell an electrician, ‘You’re here for eight hours, but I need you to take another hour for training today.’”
Beyond training, the company also struggled with Safety Data Sheet (SDS) management across its many facility types.
A Director of Environmental Health & Safety described the difficulty: “Our previous platform felt like we were working in an Excel database all the time. Just finding the right information was difficult—you had to switch back and forth, and it just wasn’t user-friendly.”
Ultimately, the company determined that their EHS system was more trouble than it was worth, leading them to seek a user-friendly, accessible, and customizable solution.
Today, KPA is the company’s go-to EHS solution for:
✅ Team Member Training – Ensuring compliance across all locations with structured, trackable training modules.
✅ SDS Management – Providing a centralized, easy-to-navigate system for tracking and updating safety data sheets.
The company immediately saw a difference with KPA’s intuitive, user-friendly platform.
“With KPA, everything is clearly laid out, it’s all tabbed out, and it’s just easy to navigate,” said the Director of Environmental Health & Safety. “The control panel is right there in front of you. KPA is just simpler to use than our previous system.”
📱 Mobile-Friendly Training: Unlike their previous system, KPA allows team members to complete training on their phones, eliminating the need for a dedicated training computer.
✉️ Seamless User Onboarding: “We sent out the welcome email through KPA, and all they had to do was click the link, set their username and password, and all their assignments were ready to go,” the team shared.
🗂 Effortless SDS Management: “Every site has its own materials, so keeping track of Safety Data Sheets is critical. With KPA, leadership can access everything in one place, making SDS compliance significantly easier.”
Since implementing KPA Flex, the contractor has seen significantly higher participation in training across all worksites.
“I can check any site, any team, any day of the week and immediately see where they are with their training,” reported the Senior Director of Environmental Health & Safety. “Our numbers are much better than before.”
A key driver of success has been KPA’s bite-sized, structured training modules.
“The modules are the right length, with just the right level of detail and embedded quizzes,” the team said. “Everything is simple, easy to access, and right at your fingertips.”
With major improvements in Training and SDS Management, the contractor now plans to explore KPA’s facilities management software to help manage compliance across different federal agency worksites.
✅ User-Friendly, Mobile-Accessible Training
✅ Simplified SDS and Compliance Tracking
✅ Higher Employee Engagement and Completion Rates
✅ Seamless Implementation with No IT Burden
✅ Improved Compliance Oversight Across 100+ Facilities
Learn how KPA EHS software can help you make safety easy and efficient for your organization.
Request A Demo