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Deals Fair and Square

This course discusses how to build lasting customer relationships based on treating customers fairly and being an ethical dealership, better understanding warranties, best practices for advertising techniques when selling used cars and avoiding trouble with trade-ins.

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Doing Credit Right

This course will enable you to describe your legal obligations for keeping customer information private and avoiding discrimination.

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Electronic Fund Transfer Act - Regulation E

This training explains the Federal laws that give consumers who use electronic fund transfer--or "EFT"-- services certain rights, and how these laws protect them. Also explained are the rules that financial institutions that offer these services need to follow.

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Fair Debt Collection Practices Act

This program details the regulations around fair debt collection practices.

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FCRA - Furnisher Obligations

This program details the Fair Credit Reporting Act - Regulation V Furnisher Obligations to ensure the information provided to credit bureaus is accuate.

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GLBA - Gramm-Leach-Bliley Act Training

This course will help you to understand the legal requirements for protecting customer information and what your obligations are. It also discusses how you should dispose of that information.

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Introduction to Consumer Finance (Non-Mortgage)

This program provides an overview of regulations applicable to consumer finance lending (non-mortgage).

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