CARS Rule Articles - KPA Better Workforce Blog

The $3 Million Warning: State-Level Enforcement Replaces FTC's CARS Rule

State AGs target dealers with million-dollar settlements as CARS Rule stalls. Learn how to protect your dealership from new state-level enforcement.

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U.S. Court of Appeals Throws Out FTC CARS Rule

The Fifth Circuit Court of Appeals voted 2-1 in favor of striking down the FTCs Combatting Auto Retail Scams Rule. Learn what this means to your dealership.

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Mastering Consumer Complaint Management for Dealers: Regulators are Watching

Discover how effective consumer complaint management can shield your auto dealership from regulatory risks and boost customer satisfaction. Learn key strategies for implementing a robust system to handle and leverage customer feedback.

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Bulletproof Your Dealership: The Power of Advertising & Deal Jacket Reviews

Learn how advertising and deal jacket audits can ensure auto dealership compliance, avoid fines, and maintain trust.

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How Does Your Car Buying Process Affect Your Dealership's Reputation?

Explore how the car buying process impacts dealership reputation and learn best practices for attracting and retaining customers.

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5 Actions That Build Trust and Transparency in the Car Buying Experience

Improve your dealership's reputation and bottom line by building trust and transparency with buyers with these 5 actionable steps from KPA.

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KPA Dealership Trust Survey: Understanding the Gap Between Perception and Reality

Discover the results of the KPA Dealership Trust Survey and understand the gap between perception and reality in the car buying experience.

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KPA Car Dealership Trust Survey: While A Minority of Americans Experience Deceptive Selling At Dealerships, Most Still Distrust Them

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