Sales F&I Best Practices Articles - KPA Better Workforce Blog

Most Popular Dealer Posts of 2022

Here’s what your peers in dealerships across the country are reading on the KPA blog. Stay up to speed on the latest insights.

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Safeguards Update: What Dealers Need to Know

Interview

In this episode we break down what dealers need to know about the FTC's Safeguards Rule, the recent extension, and how they can get compliant.

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Keeping up with the Safeguards Rule and Looking Ahead to F&I Rules in 2023

We're close to the Safeguards Rule to be enacted, and there are probably procrastinators out there. What’s a procrastinator to do? We have some ideas.

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What Is Your Dealership Cyber Security Stance?

The better a dealership’s cyber security stance, the better it can withstand the ever-increasing savvy of cybercriminals and cyber-attacks. Learn how to strengthen yours.

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FTC Proposes Rule to Ban Junk Fees and Bait-and-Switch Advertising Tactics Used by Dealerships

The Federal Trade Commission has proposed a new rule to protect consumers by targeting junk fees and bait-and-switch advertising tactics employed by dealers.

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Compliance Tips for the Used Car Rule and Buyers Guides

Interview

There's a lot to talk about when it comes to the Used Car Rule, so during this week's episode, F&I compliance expert, Aaron Hartshorn reviews the basics of compliance with the rule and your buyers guides.

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Backdating: Be Transparent

Interview Video

During this week's episode, F&I compliance expert, Ryan Daly, talks about backdating in today's world and how important it is for dealers to be transparent with customers about it.

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Avoid Credit App Manipulation to Avoid Customer Litigation, Lender Fraud

Interview Video

During this week's episode, F&I compliance expert, Aaron Hartshorn discusses the detrimental risks of manipulating a credit application to be more appealing to lenders.

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