Advertising, Sales, and Finance Compliance Training Courses
Adverse Action
This training addresses all scenarios in which Adverse Action Notices must be delivered to credit applicants. It also includes penalties for noncompliance with regulations.
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Advertisement Checklist Tool
This tool helps front-end managers evaluate advertisements at their dealership based on best practices and advertising regulations.
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Advertising Best Practices
This training walks through best practices surrounding dealership advertising. It covers Truth in Lending, Regulation Z, the Clear and Conspicuous Standard for displaying disclosures and disclaimers, and deceptive advertising practices.
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Advertising Compliance Training
This training covers advertising compliance requirements and the FTC's rule Combating Auto Retail Scams, known as the CARS Rule. It includes requirements and expectations for dealers and how they can protect their consumers and avoid legal ramifications.
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At the Desk (Fair Lending, Desking, and Spot Delivery)
This training outlines best practices surrounding fair lending, desking, and spot delivery. It includes the Equal Credit Opportunity Act and the Financing Rate Modification Disclosure Form.
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Automotive Risk & Compliance Certification: Compliance Officer
This exclusive, in-depth KPA training results in a professional certification showing advanced knowledge of how to conduct dealership advertising, sales, finance, and insurance activities in a compliant, legal, and ethical manner. This training is appropriate for employees who have overall compliance responsibilities for a dealership, such as Attorneys and Auditors.
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Automotive Risk & Compliance Certification: Finance Manager
This exclusive, in-depth KPA training results in a professional certification showing advanced knowledge of how to conduct dealership finance and insurance activities in a compliant, legal, and ethical manner. The course offers a guide to essential regulatory requirements and compliance practices. This training is appropriate for Finance Managers and Sales Leaders.
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Automotive Risk & Compliance Certification: Marketer
This exclusive, in-depth KPA training results in a professional certification showing advanced knowledge of how to conduct vehicle advertising in a compliant, legal, and ethical manner. The course offers a guide to essential regulatory requirements and compliance practices. This training is appropriate for marketing and advertising personnel.
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Automotive Risk & Compliance Certification: Salesperson
This exclusive, in-depth KPA training results in a professional certification showing advanced knowledge of how to conduct dealership sales in a compliant, legal, and ethical manner. The course offers a guide to essential regulatory requirements, compliance practices, and dealership sales processes. This training is appropriate for non-managerial dealership sales personnel.
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Automotive Risk & Compliance Certification: Variable Operations Leader
This exclusive, in-depth KPA training results in a professional certification showing advanced knowledge of how to conduct dealership advertising, sales, finance, and insurance activities in a compliant, legal, and ethical manner. This training is appropriate for dealership executives, including General Managers and Owners.
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Communicating with Customers
This training covers the lawful methods for commercial phone calls, text messages, or emails directed to large volumes of customers. It includes government regulations pertaining to the Federal Do Not Call List (DNC) and the CAN-SPAM law.
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Contracts and Disclosures for Purchased and Leased Vehicles
This training explores the legal requirements that must be met to ensure vehicle contracts and leases are valid. It also covers disclosure documents that must be included with every transaction in order to stay compliant with federal law.
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