Communicating with Customers Training

Duration: (20-30 min)

This training covers the lawful methods for directing commercial phone calls, text messages, or emails to large volumes of customers. Topics discussed include the following: government regulations pertaining to the Federal Do Not Call List (DNC) and the CAN-SPAM law; guidelines necessary to navigate the complex regulations governing mass-market communications technologies; and best practices to avoid the significant fines and penalties resulting from noncompliance.

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