Training Courses Archive

Advertisement Checklist Tool

This tool helps front-end managers evaluate advertisements at their dealership based on best practices and advertising regulations.

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This training walks through best practices surrounding dealership advertising. It covers Truth in Lending, Regulation Z, the Clear and Conspicuous Standard for displaying disclosures and disclaimers, and deceptive advertising practices.

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Advertising Compliance Training

This training covers advertising compliance requirements and the FTC's rule Combating Auto Retail Scams, known as the CARS Rule. It includes requirements and expectations for dealers and how they can protect their consumers and avoid legal ramifications.

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At the Desk (Fair Lending, Desking, and Spot Delivery)

This training outlines best practices surrounding fair lending, desking, and spot delivery. It includes the Equal Credit Opportunity Act and the Financing Rate Modification Disclosure Form.

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Automotive Risk & Compliance Certification: Compliance Officer

This exclusive, in-depth KPA training results in a professional certification showing advanced knowledge of how to conduct dealership advertising, sales, finance, and insurance activities in a compliant, legal, and ethical manner. This training is appropriate for employees who have overall compliance responsibilities for a dealership, such as Attorneys and Auditors.

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Automotive Risk & Compliance Certification: Finance Manager

This exclusive, in-depth KPA training results in a professional certification showing advanced knowledge of how to conduct dealership finance and insurance activities in a compliant, legal, and ethical manner. The course offers a guide to essential regulatory requirements and compliance practices. This training is appropriate for Finance Managers and Sales Leaders.

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Automotive Risk & Compliance Certification: Marketer

This exclusive, in-depth KPA training results in a professional certification showing advanced knowledge of how to conduct vehicle advertising in a compliant, legal, and ethical manner. The course offers a guide to essential regulatory requirements and compliance practices. This training is appropriate for marketing and advertising personnel.

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Automotive Risk & Compliance Certification: Salesperson

This exclusive, in-depth KPA training results in a professional certification showing advanced knowledge of how to conduct dealership sales in a compliant, legal, and ethical manner. The course offers a guide to essential regulatory requirements, compliance practices, and dealership sales processes. This training is appropriate for non-managerial dealership sales personnel.

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Automotive Risk & Compliance Certification: Variable Operations Leader

This exclusive, in-depth KPA training results in a professional certification showing advanced knowledge of how to conduct dealership advertising, sales, finance, and insurance activities in a compliant, legal, and ethical manner. This training is appropriate for dealership executives, including General Managers and Owners.

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CA - Retail Installment Sale Contract (RISC) for California Dealers

This training covers the proper completion of the Retail Installment Sale Contract (RISC). Specifically designed for CA dealers, this course covers best practices and common pitfalls when filling out the form to avoid significant fines and penalties resulting from non-compliance.

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CA - Foreign Language Transactions for California Dealers

This training outlines how to properly conduct foreign language transactions, including the laws involved, the consequences of non-compliance, and best practices.

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CA - Spot Deliveries and the Seller's Right to Cancel for California Dealers

This training covers common pitfalls associated with spot deliveries and the seller’s right to cancel, including 10-day letters, and the best practices for avoiding problems and lawsuits.

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