What Is EHS Training and How to Do It Right

What is EHS training?

Why does workplace safety training matter?

How do you do training right?

As you’ve probably guessed from the title, we’re going to answer those questions and more in this article. If you’re new to environmental health and safety (EHS), unsure about EHS management systems, curious about what training OSHA requires, want to optimize your workplace safety training, or need help with safety compliance, you’ve come to the right place. This guide discusses what EHS training involves and how to effectively implement it in your organization.

What is EHS?

EHS stands for environment, health, and safety. We’re talking about creating a culture of safety and protecting both employees and the environment from harm. EHS can mean everything from accident prevention and incident response to the use of personal protective equipment (PPE), safety data sheet (SDS) management, Occupational Health and Safety Administration (OSHA) reporting, and more.

That sounds like it should be a no-brainer. No one wants to get hurt, get sick, or die. No employer wants to pay the enormous financial costs in the wake of an accident. And no one wants to deal with OSHA, which oversees workplace safety and environmental protection at the federal and state levels.

And yet illnesses, accidents and injuries happen, OSHA gets involved, and organizations pay the price. In 2018 and 2019, the federal agency and its 22 State Plans conducted over 100,000 inspections and found numerous violations and potential hazards in the workplace. Throughout industries, states, and organizations, incidents continue to happen and workers face life-threatening conditions in their work environment daily.

What gives? Well, as it turns out, EHS isn’t a no-brainer, but… a big-brainer? A yes-brainer? It’s complicated and getting more complicated by the day. It certainly doesn’t happen automatically.

…Which is why EHS training exists.

Why is EHS So Important?

EHS is critical to protecting both employees and the environment from harm. Under the umbrella of EHS, organizations incorporate practices that go beyond basic safety at work. An effective EHS program involves comprehensive health safety and environmental management to address safety issues before they arise. By prioritizing EHS activities and following environmental health and safety guidelines, your organization can improve safety while managing risks associated with workplace operations. An effective EHS program helps:

Create a safe and healthy workplace environment
Ensure compliance with regulatory requirements
Reduce the risk of workplace injuries and illnesses
Develop and implement proper safety measures
Safeguard business operations
Support the health and well-being of employees

What is EHS Training?

EHS training is defined as how you educate your employees on occupational health and safety within the workplace AKA how to do their jobs safely, effectively, and in accordance with OSHA’s rules, guidelines, and standards. Call it workplace safety training, health and safety training, safety compliance training, or simply safety training. It’s everything your employees need to know about avoiding falls, chemical spills, cuts and amputations, respiratory diseases, eye injuries, and other hazards in the workplace.

EHS managers develop and implement training programs that cover safety and environmental guidelines while ensuring compliance with regulations. This includes everything from ensuring the proper use of personal protective equipment (PPE) to conducting risk assessments to identify potential hazards.

You need to provide basic safety training to all employees, as well as specialized environmental health and safety training to certain groups of employees depending on their job functions. For instance, a forklift operator should be trained on general safety procedures as well as on forklift use and maintenance.

An employee’s location matters, too. Workers in California or New York have different training requirements than workers in Iowa or Arkansas do. EHS professionals must stay familiar with EHS regulations across different jurisdictions.

In addition to training during onboarding, it’s important to provide refresher training periodically (e.g. once a year) and updated training whenever safety rules change or new technologies are introduced into the workplace.

The Role of EHS Management Software

Modern EHS software refers to solutions designed to help organizations manage their environmental health and safety programs more effectively. Whether you’re already incorporating EHS practices or looking for ways to improve your EHS program, these management systems provide essential tools to help create a safer workplace.:

Streamline safety and environmental compliance
Track occupational health and safety metrics
Manage policies and procedures
Monitor EHS performance
Identify areas for improvement
Create a safe working environment

Why Does EHS Training Matter?

EHS training matters for two reasons:

It’s an essential component of workforce safety.

People need to know how to do their jobs safely before they start working. They also need to know what to do if an incident or accident happens. That forklift driver needs to learn proper safety procedures before getting behind the wheel, as well as what steps to take if an accident happens. The same is true for something like waste management—workers need to know how to identify hazards, implement safety measures, and communicate risks to co-workers. Without proper health and safety training, employees put themselves and others at risk.

OSHA requires it.

Your organization has a legal obligation to train your workers on various safety topics and ensure compliance with regulatory requirements. You need to be able to certify that people have been trained and produce evidence of their training during safety compliance audits if OSHA comes to visit. You also need to ensure workers remain up-to-date on regulatory changes to maintain a culture of safety. For example, if OSHA publishes a new rule about the use of facemasks to prevent the spread of viral infection, your workers need to know what the rule spells out—what kind of mask they should use, how they should wear it, and when they need to wear it.

Why Do Employers Struggle with Safety Training?

This is all fairly obvious—okay, very obvious. Most employers understand the importance of EHS management and training. Nonetheless, they struggle to do it right, for several reasons:

Training is rarely a priority

Organizations know they need effective EHS processes, but finding time for the implementation of training can be challenging.

Many learning solutions don’t deliver

They’re clunky, out-of-date, and frustrating to use.

Dull and unengaging training courses

Learners and instructors just want to get through the health and safety guidelines quickly.

Important information doesn’t “stick”

Particularly during a crisis. People panic and forget what they learned about safety measures.

Substandard training isn’t just a time- and energy-suck; it’s a massive risk to your people and business operations. If you can’t prove that your employees understand proper safety practices, you could be exposing them to workplace injuries and illnesses, deadly risks, and putting your business on the line

Plus, effective training is more than a safety imperative. It’s how top-performing organizations maximize worker morale, productivity, and retention. You need to train your employees the right way if you want to keep them around and working at their best.

Before we dive into how to do training the right way, let’s take a look at the training landscape and explore what kinds of solutions are out there, and what topics safety training tends to cover.

What Safety Training Solutions Are Available?

There are numerous kinds of training solutions and platforms available for employers. The most common tool companies rely on called a learning management system, or “LMS” for short.

Learning Management Systems

Even if you’re not familiar with the acronym, you’ve almost certainly used a learning management system. LMS solutions are everywhere. Typically, they’re web-based or installed software applications that distribute lessons to employees. Course styles range from simple blocks of text to video presentations, multiple choice quizzes, interactive games, role-play activities, and more.

In-Person Training

Some organizations decline to use LMSes and offer training completely in-person instead. The learning environment resembles a typical classroom setup—an instructor stands at the head of a class of learners and delivers lectures, answers questions, and administers tests.

For most organizations, neither of these kinds of solutions is ideal. In-person classroom training is slow, rudimentary, and time- and resource-intensive. Many LMSes, meanwhile, are stuck in the past—they’re saddled with poor user interfaces, full of grainy images and videos that look like they were shot in 1985, and may not cover the technologies and realities of 2023.

On top of these limitations, in-person training and typical LMS solutions frequently fail in terms of ensuring compliance. People learn about general safety policies and procedures, but are lost when it comes to OSHA-required recording and reporting. There’s no automated way to certify training, analyze data, or produce information during an audit or inspection. Learning and compliance are kept in completely separate buckets or siloes, so to speak.

When multiple systems are cobbled together, things tend to fall through the cracks. The only option for an organization looking to ensure total coverage and thorough compliance is an integrated training and EHS software system. In other words, you need a single platform for everything—compliance, incident management, corrective actions, recordkeeping, reporting, and training.

What Topics Does Safety Training Need to Cover?

Regardless of how it’s delivered, EHS training needs to cover certain topics. OSHA requires every “general industry” employer to educate the workforce about the following (PDF):

exit routes and emergency planning
powered platforms, manlifts, and vehicle-mounted work platforms
occupational health and environmental control
hazardous materials
personal protective equipment
general environmental controls
medical services and first aid
fire protection
materials handling and storage
machinery and machine guarding
welding, cutting, and brazing
electrical safety-related work practices
commercial diving operations
toxic and hazardous substances

This is just a brief and incomplete overview of what safety training employers need to deliver to employees. Many of these topics have subtopics, along with specialized requirements and considerations for certain types of employees. Other industries, including maritime, construction, and agriculture, have different training requirements under OSHA. Regulators at the state and municipal level may obligate employers to provide additional training.

Meanwhile, other agencies such as the Environmental Protection Agency (EPA), require their own training, such as training on hazardous waste management and working with ventilation and air conditioning systems.

On top of all that, there are a number of necessary human resources and security training topics that involve employee health and safety: workplace violence prevention, harassment prevention, customer data protection, and so on.

And those are just the fundamentals. Many employers need to go further and provide voluntary, industry-specific training that isn’t legally compulsory, per se, but essentially mandatory for doing business.

As you can imagine, many human instructors and LMS solutions fall short in covering everything.

How Do You Do Training Right?

So, how do you deliver training that covers everything your employees need to know, meets various regulatory requirements, maximizes learner retention, and ensures compliance? And how do you do all that without spending a fortune?

As a recognized leader in health and safety training, we have plenty of knowledge to share on the subject. We’ve written the book about this stuff—literally.

Here’s a super-condensed crash course on better workforce safety training:

Know your audience.

Take time to understand the individual learner—or learners—that are taking the training and adjust your content accordingly:

Determine your employees’ education and reading levels.
Gauge how much experience your employees have on the training topic.
Consider what motivates your employees. Are they driven by winning/dominating, socialization/networking, achieving, or exploring/collecting?
Take into account cultural considerations including whether you should offer the training in multiple languages.
Offer a wide variety of content that addresses the different learning modalities including audio, visual, and kinesthetic methods.

design for audiences

Use real-world examples.

Incorporate real-world examples into your training materials to improve retention, drive engagement, and provide opportunities for employees to practice scenarios. Stories are powerful vehicles for learning. Wrap lessons within the frame of scenarios that are detailed and relevant to your audience. Let learners connect to the stories and understand the impact of their decisions on realistic people and events.

Using real examples

Assess prior knowledge.

Ask questions throughout your training to empower learners, drive engagement, challenge novice learners, and acknowledge prior experience:

Incorporate a variety of questions and scenarios into your content that range in difficulty from beginner to advanced.
Ask questions that relate to your audience’s different learning motivators of winning/ dominating, socialization/networking, achieving, or exploring/collecting.
Frame questions through audio, visual, and kinesthetic-based formats.

Assessing Knowledge

Promote behavioral change through repetition.

You can’t teach something once and expect people to “get it.” But you also can’t just repeat the same thing over and over. Set a training schedule with different activities, deliver training in different formats (videos, audio narratives, live performances, role-plays, journaling), and reinforce concepts by applying them to tangible details of the job:

Create diverse learning experiences to reinforce key takeaways in slightly different ways—while leveraging the same content and/or topics.
Establish a routine and schedule to continue to review and reinforce training topics.
Be aware of training and/or certification expiration dates and be sure to educate employees during the period between renewals.
Create different learning activities and deliver training in unique ways.
Conduct discussions about training to reinforce key takeaways.

Using repetition

Ensure Safety and Improve Productivity with Award-Winning Training By KPA

KPA offers award-winning training courses designed to help employees improve their performance on the job. Our comprehensive safety and health training helps organizations ensure compliance while building a strong culture of safety. Scenario-based learning modules educate learners on the latest occupational health and safety laws and regulations that apply to their roles. Our courses feature high-level interactivity and video-based content designed to hold learners’ interest and keep them engaged.

KPA training is…

available online through our EHS management software,
available on-site, led by our Risk Management Consultants,
designed to help employees improve their workplace safety performance on the job and improve regulatory compliance, and
Based on real-world scenarios and potential hazards.

KPA’s training team has developed an extensive library of EHS, HR, and F&I training courses to meet your needs. Our training management system helps you track completion, maintain records, and identify areas for improvement.

Check out the sample library of courses we offer.

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