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KPA CEO Discusses Dealer Trust Survey with Automotive News

March 06, 2024

In an interview with Automotive News, KPA’s President and CEO Chris Fanning spoke about the results of a recent KPA survey that looked at the perception and reality of dealership advertising, sales, and financing. Although most people don’t experience deceptive sales practices when buying or leasing a vehicle, Fanning commented on how people naturally focus on negative comments and that by building a strong culture of trust and transparency, dealers can bridge the gap between perception and reality.

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Chris Fanning

Chris was appointed KPA’s President & Chief Executive Officer in 2019 to drive the growth of the company’s environment, health, and safety solutions. He brings to KPA a 30-year track record of leading information services and technology companies, building high-performance teams, driving innovation in client solutions, scaling operations, and growing revenue and profitability. Prior to joining KPA, Chris was President and Chief Executive Officer of Survey Sampling International (SSI). He has also held a variety of leadership roles at Lattice Semiconductor Corporation and The Boston Consulting Group. Chris received a Master of Business Administration from The University of Chicago Booth School of Business, a Master of Computer Science from Worcester Polytechnic Institute, and a Bachelor of Science in Computer Science from Boston College.

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