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KPA CEO Discusses Dealer Trust Survey with Automotive News

March 06, 2024

In an interview with Automotive News, KPA’s President and CEO Chris Fanning spoke about the results of a recent KPA survey that looked at the perception and reality of dealership advertising, sales, and financing. Although most people don’t experience deceptive sales practices when buying or leasing a vehicle, Fanning commented on how people naturally focus on negative comments and that by building a strong culture of trust and transparency, dealers can bridge the gap between perception and reality.

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Chris Fanning

Chris was appointed KPA’s President & Chief Executive Officer in 2019 to drive the growth of the company’s environment, health, and safety solutions.