Skip to content
img from url

Workplace Violence: Coworker Confrontations

This training discusses types of workplace violence, including warning signs and behaviors, employee and employer responsibilities in preventing and reporting incidents, and components of a workplace violence prevention program.

View
img from url

Workplace Violence: Healthcare and Social Services

This training covers the types of workplace violence that employees in healthcare and social services may encounter. It includes risk factors, elements of a prevention program, and program controls.

View
img from url

Workplace Violence: Late-Night Retail

This training covers the types of workplace violence that employees in late-night retail positions may encounter. It explains risk factors, elements of a prevention program, and program controls.

View
img from url

Adverse Action

This training addresses all scenarios in which Adverse Action Notices must be delivered to credit applicants. It also includes penalties for noncompliance with regulations.

View
img from url

Advertisement Checklist Tool

This tool helps front-end managers evaluate advertisements at their dealership based on best practices and advertising regulations.

View
img from url

Advertising Best Practices

This training walks through best practices surrounding dealership advertising. It covers Truth in Lending, Regulation Z, the Clear and Conspicuous Standard for displaying disclosures and disclaimers, and deceptive advertising practices.

View
img from url

At the Desk (Fair Lending, Desking, and Spot Delivery)

This training outlines best practices surrounding fair lending, desking, and spot delivery. It includes the Equal Credit Opportunity Act and the Financing Rate Modification Disclosure Form.

View
img from url

CA - Retail Installment Sale Contract (RISC) for California Dealers

This training covers the proper completion of the Retail Installment Sale Contract (RISC). Specifically designed for CA dealers, this course covers best practices and common pitfalls when filling out the form to avoid significant fines and penalties resulting from non-compliance.

View
img from url

CA - Foreign Language Transactions for California Dealers

This training outlines how to properly conduct foreign language transactions, including the laws involved, the consequences of non-compliance, and best practices.

View
img from url

CA - Spot Deliveries and the Seller's Right to Cancel for California Dealers

This training covers common pitfalls associated with spot deliveries and the seller’s right to cancel, including 10-day letters, and the best practices for avoiding problems and lawsuits.

View
img from url

CA - The Single Document Rule for California Dealers

This training outlines the best practices surrounding the Single Document Rule, including common pitfalls to avoid and the significant fines and penalties that result from noncompliance.

View
img from url

CA - Used Vehicle History Disclosures for California Dealers

This training covers the different types of vehicle history disclosures and appropriate steps for researching and disclosing them.

View
Back To Top

KPA Is Now 100% Automotive!