KPA Flex Training Courses
Data Privacy and Information Security
This training covers protecting Personal Health Information (PHI), working with confidential information, physical safeguards, types of cyber risks and how to prevent them, protecting company assets, and reporting incidents.
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E-Contracting Dos and Don'ts
This general awareness training covers the basics of e-contracting. It includes how e-contracts work, disclosures, acknowledgment, retainment, and dos and don'ts to consider.
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Information Security
This training addresses the importance of information security for businesses. It covers working with confidential information, physical safeguards, types of cyber risks and how to prevent them, protecting company assets, and reporting incidents.
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Inventory Requirements
This training provides an understanding of the laws and requirements surrounding the inventory at a dealership. It addresses the specific requirements of the Monroney Act, the Used Car Rule, warranties, and Vehicle History Disclosures.
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IRS 8300 for Managers
This training covers what IRS 8300 is and applicable law requirements, how to fill out the form, and reporting deadlines.
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Motorcycle Hang Tag Requirements for California Dealers
This short course covered the California regulation for motorcycle hang tags. Specific topics included an overview of the regulation, tag formatting, proper display, and common pitfalls.
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Privacy and Safeguards (GLBA)
This training covers safeguard information regarding the Gramm-Leach-Bliley Act (GLBA). It includes the updated safeguards rule, different aspects of the GLBA and FTC (Federal Trade Commission), physical safeguards, privacy information, and security awareness training.
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Privacy Notices
This training reviews the Privacy Rule of the Gramm-Leach-Bliley Act. It addresses under what circumstances Privacy Notices need to be issued, the timing requirements, how to build a Privacy Notice specific to a dealership, and the Disposal Rule.
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Red Flags Rule for Managers
This training provides information on the Red Flags Rule, including how to detect, respond to, resolve, report, and other best practices to follow at the dealership. This training is consistent with the law at the federal level as well as for the state of California.
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Reputation Management and Complaint Resolution
This training walks through the benefits of maintaining a good reputation for a business as well as how to reduce the occurrence of customer complaints. It also outlines the basic steps of managing and resolving a customer complaint.
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