Grievances – Guidelines for Social Services Training
Grievances, complaints and concerns arise in even the best of facilities. It is how the facility responds and how empowered residents and their families feel following a grievance report that ultimately will define the quality of the facility. Length: 60 minutes 1 CEU. Approval codes will be available on the course certificate upon completion of the course.
Duration: (60 min)
Platforms: RMC
Training Options: Online
Languages: English