A Look at the 10 Steps to Advertising Sales and Finance Compliance for Dealers

F&I isn’t easy. There’s the list of rules and regulations as long as a grocery store receipt. There are the many consequences for noncompliance— hefty fines, lost sales, and jail time, to name a few. In the complex and high-stakes world of auto sales, a dealership’s finance and insurance office is perhaps its greatest source of risk.

It’s easy to assume that no up-and-up business in the automotive space would run afoul of Advertising, Sales, and Finance prohibited practices. But after decades of providing protection for dealers, we at KPA know the reality isn’t so cut-and-dry.

That’s why KPA developed the 10 Steps to Advertising, Sales, and Finance Compliance.

This 10-step process provides a clear, systematic approach to achieving complete compliance. It helps dealerships identify gaps, track progress, and maintain high standards across their operations. By following these steps, dealerships can mitigate risks, avoid fines, and protect their reputation.

Follow a 10-step journey to compliance.

Move your mouse over each step to learn more about each step.

Over the following weeks, join Adam Crowell, KPA’s subject matter expert on Complete Dealership Compliance, to dive into each of these steps along the journey and how they work together to minimize your dealership’s exposure to regulatory risk.

16 Rules and Regulations Your F&I Department’s On the Hook For

Dealerships operate in an increasingly complex environment of federal, state, and local oversight. We’ve gathered the 16 most important laws, rules, and regulations for your dealership's sales and F&I department.

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Establish Compliance Team

Form a dedicated team responsible for overseeing and managing compliance efforts.

Read the Article

Risk Assessment

Conduct a thorough assessment to identify potential compliance risks within the dealership.

Learn How To

Ongoing Trainings and Certifications

Ensure all relevant personnel undergo comprehensive training on compliance best practices.

Learn Best Practices

Written Programs, Policies, and Plans

Develop and implement detailed compliance programs, policies, and plans.

Issues & Action Items

Document and track compliance issues, assigning responsible parties to address them.

Advertising and Deal Jacket Review

Audit advertising materials to ensure compliance. Review deal jackets to ensure documentation and practices meet compliance requirements.

Consumer Complaint Management

Implement a system to manage and resolve consumer complaints effectively.

Lot Management Assessment

Assess and manage compliance risks related to vehicle inventory and lot management.

Licenses & Permits

Ensure all necessary licenses and permits are obtained and up-to-date.

Regulatory Reporting and Recording

Monitor and Track required regulatory reporting.

KPA helps dealers limit liability from the first contact to deal close.

With our complete compliance system and team of advertising, sales, and finance compliance experts to guide you, minimize your risk, save money, and recapture countless hours of wasted time.
This structured approach ensures that dealerships are not only compliant but also continually improving their compliance practices, leading to safer, more trustworthy operations.

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