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Signage and Licensing at California Dealerships

For front-end sales employees, this training covered five common signs that a California Dealership’s sales department must have. It also included best practices for signage compliance.

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Unfair, Deceptive and Abusive Acts and Practices

This training addresses Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) violations at a dealership. It covers deceptions, misrepresentations, improper disclosures, and the laws and penalties associated with UDAAP violations.

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Forklift Safety

Forklifts allow you to precisely lift and place heavy loads with little effort. KPA's Forklift Safety training provides real-world examples that highlight the importance of being aware of your surroundings, when not to operate a forklift, and other vital lessons.

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Becoming a DEI Ally and Agent for Change

In this course, you'll explore strategies to help you become an advocate for diversity, equity, and inclusion within the workplace. Topics include allyship, inclusive communication, the RISE model, and staying aware of your perspective.

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Compliance Expert: Diversity – Its Value in the Workplace

Diversity has a direct impact on corporate success. This Compliance Expert Impact explores the value of diversity in the workplace.

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Compliance Expert: Diversity – Overcoming Barriers

Barriers to diversity can exist at every level in an organization. This Compliance Expert Impact explores where employers must take steps to remove barriers and promote diversity.

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Global Diversity

This course describes the benefits of diversity and inclusion for the organization and how you, as an employee, can promote inclusion. You'll also learn about how the types of discriminatory behaviors, such as harassment and bullying, affect the workplace, and interfere with efforts to promote diversity and inclusion.

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Recognizing and Addressing Micro-behaviors in the Workplace

This course will help you to recognize the characteristics of micro-behaviors and how to decode the messages they send. You'll also learn how to address micro-aggressions, and how to use micro-inclusions as an antidote to micro-aggressions.

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Using Communication Strategies to Bridge Cultural Divides

This course discusses how to improve cross-cultural communication and build rapport. Also covered are potential misunderstandings and behaviors related to a culture that can hinder good communication and ways to overcome them.

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Workplace Diversity, Equity, and Inclusion in Action

In this course, you'll learn to recognize key characteristics of DEI and practices for building and sustaining a healthy DEI culture. It discusses the obstacles to an inclusive culture, as well as strategies for overcoming them

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