Vera Suite Training Courses
Automotive Risk & Compliance Certification: Marketer
This exclusive, in-depth KPA training results in a professional certification showing advanced knowledge of how to conduct vehicle advertising in a compliant, legal, and ethical manner. The course offers a guide to essential regulatory requirements and compliance practices. This training is appropriate for marketing and advertising personnel.
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Automotive Risk & Compliance Certification: Salesperson
This exclusive, in-depth KPA training results in a professional certification showing advanced knowledge of how to conduct dealership sales in a compliant, legal, and ethical manner. The course offers a guide to essential regulatory requirements, compliance practices, and dealership sales processes. This training is appropriate for non-managerial dealership sales personnel.
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Automotive Risk & Compliance Certification: Variable Operations Leader
This exclusive, in-depth KPA training results in a professional certification showing advanced knowledge of how to conduct dealership advertising, sales, finance, and insurance activities in a compliant, legal, and ethical manner. This training is appropriate for dealership executives, including General Managers and Owners.
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CA - Retail Installment Sale Contract (RISC) for California Dealers
This training covers the proper completion of the Retail Installment Sale Contract (RISC). Specifically designed for CA dealers, this course covers best practices and common pitfalls when filling out the form to avoid significant fines and penalties resulting from non-compliance.
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CA - Foreign Language Transactions for California Dealers
This training outlines how to properly conduct foreign language transactions, including the laws involved, the consequences of non-compliance, and best practices.
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CA - Spot Deliveries and the Seller's Right to Cancel for California Dealers
This training covers common pitfalls associated with spot deliveries and the seller’s right to cancel, including 10-day letters, and the best practices for avoiding problems and lawsuits.
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CA - The Single Document Rule for California Dealers
This training outlines the best practices surrounding the Single Document Rule, including common pitfalls to avoid and the significant fines and penalties that result from noncompliance.
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CA - Used Vehicle History Disclosures for California Dealers
This training covers the different types of vehicle history disclosures and appropriate steps for researching and disclosing them.
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Communicating with Customers
This training covers the lawful methods for commercial phone calls, text messages, or emails directed to large volumes of customers. It includes government regulations pertaining to the Federal Do Not Call List (DNC) and the CAN-SPAM law.
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Contracts and Disclosures for Purchased and Leased Vehicles
This training explores the legal requirements that must be met to ensure vehicle contracts and leases are valid. It also covers disclosure documents that must be included with every transaction in order to stay compliant with federal law.
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E-Contracting Dos and Don'ts
This general awareness training covers the basics of e-contracting. It includes how e-contracts work, disclosures, acknowledgment, retainment, and dos and don'ts to consider.
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Inventory Requirements
This training provides an understanding of the laws and requirements surrounding the inventory at a dealership. It addresses the specific requirements of the Monroney Act, the Used Car Rule, warranties, and Vehicle History Disclosures.
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