Vera Suite Training Courses

A little knowledge can go a long way—which is why we continually share the latest trends and best practices to help you reach your workforce goals.
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Inventory Requirements

This training provides an understanding of the laws and requirements surrounding the inventory at a dealership. It addresses the specific requirements of the Monroney Act, the Used Car Rule, warranties, and Vehicle History Disclosures.

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IRS 8300 for Managers

This training covers what IRS 8300 is and applicable law requirements, how to fill out the form, and reporting deadlines.

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IRS 8300

This training covers the cash transaction reporting requirements and how to comply, what the IRS Form 8300 is and its importance, and examples of cash transactions.

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Motorcycle Hang Tag Requirements for California Dealers

This short course covered the California regulation for motorcycle hang tags. Specific topics included an overview of the regulation, tag formatting, proper display, and common pitfalls.

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OFAC

This training discusses the regulatory requirements for auto dealerships surrounding OFAC. Topics include the OFAC process, roles and responsibilities, and penalties.

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PCI Compliance

This training covers the technical and operational standards that are to be followed to protect credit card data provided by customers. It includes digital security standards and requirements, annual self-inspection questionnaires, and storing information.

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Phishing

This training covers what phishing is and how to prevent a phishing attack. It includes signs to look out for, examples of phishing, and prevention methods.

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Privacy and Safeguards (GLBA)

This training covers safeguard information regarding the Gramm-Leach-Bliley Act (GLBA). It includes the updated safeguards rule, different aspects of the GLBA and FTC (Federal Trade Commission), physical safeguards, privacy information, and security awareness training.

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Privacy for the Shop

This training for employees discusses methods used to protect the confidentiality of customer information. We explain the dangers of identity theft and how complying with the Gramm-Leach-Bliley Act and the FTC Safeguards Rule can combat these threats.

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Privacy Notices

This training reviews the Privacy Rule of the Gramm-Leach-Bliley Act. It addresses under what circumstances Privacy Notices need to be issued, the timing requirements, how to build a Privacy Notice specific to a dealership, and the Disposal Rule.

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Red Flags Rule for Managers

This training provides information on the Red Flags Rule, including how to detect, respond to, resolve, report, and other best practices to follow at the dealership. This training is consistent with the law at the federal level as well as for the state of California.

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Reputation Management and Complaint Resolution

This training walks through the benefits of maintaining a good reputation for a business as well as how to reduce the occurrence of customer complaints. It also outlines the basic steps of managing and resolving a customer complaint.

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