Vera Suite Training Courses
Information Security
This training addresses the importance of information security for businesses. It covers working with confidential information, physical safeguards, types of cyber risks and how to prevent them, protecting company assets, and reporting incidents.
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Service Drive: Back to Basics for California Dealers
This training explains the requirements for documenting automotive repairs from the initial estimate to the final invoice. It includes common pitfalls that make facilities easy targets of administrative or legal action.
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California Consumer Privacy Law - CCPA and CPRA
This training describes the types of businesses and information that are covered by California consumer privacy laws, the rights of consumers under the law, and the obligations imposed on businesses covered by them.
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Disposal Rule
This training covers what the Disposal Rule is and responsibilities under the rule. It includes consumer information, destruction methods, certificates of destruction, and retention of disposal.
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FTC Safeguards for Managers
This training covers the major requirements that a dealership needs to follow to stay compliant with the FTC Safeguards Rule.
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General Cyber Security Awareness
This general awareness training covers general best practices for password management, computer security, email security, and mobile devices. It also includes information security for digital privacy, securing customer information, payment card industry, and DMS/CRM privacy.
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PCI Compliance
This training covers the technical and operational standards that are to be followed to protect credit card data provided by customers. It includes digital security standards and requirements, annual self-inspection questionnaires, and storing information.
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Privacy and Safeguards (GLBA)
This training covers safeguard information regarding the Gramm-Leach-Bliley Act (GLBA). It includes the updated safeguards rule, different aspects of the GLBA and FTC (Federal Trade Commission), physical safeguards, privacy information, and security awareness training.
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Privacy for the Shop
This training for employees discusses methods used to protect the confidentiality of customer information. We explain the dangers of identity theft and how complying with the Gramm-Leach-Bliley Act and the FTC Safeguards Rule can combat these threats.
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Qualified Individual Training - FTC Safeguards Rule
This training covers the responsibilities of a qualified individual (QI) to ensure compliance with regulatory requirements under the Federal Trade Commission's (FTC) Safeguards Rule at a dealership. It includes steps to take as a QI and best practices for implementing security measures.
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Backhoe Safety
This micro-content training discusses how to stay safe when working with or around a backhoe. It includes general best practices to follow for before and during backhoe operations.
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