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Cybersecurity and Online Habits

This course focuses on common pitfalls in IT security by end users and provides employees with common sense guidelines for managing cybersecurity risks.

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Cybersecurity Short: Avoiding Phishing Attacks

This short course covers the different types of phishing attempts that you may encounter, how they work, and what you can do to help ensure you don't become a victim to one.

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Data Protection and Device Security

This course covers a variety of best practices for preventing the loss and theft of company data, as well as protecting the physical devices employees use in their jobs, both at and away from the office.

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Global Diversity

This course describes the benefits of diversity and inclusion for the organization and how you, as an employee, can promote inclusion. You'll also learn about how the types of discriminatory behaviors, such as harassment and bullying, affect the workplace, and interfere with efforts to promote diversity and inclusion.

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Global Internet, Social Media, and Electronic Communication

This training explores company use of the Internet, social media, and other electronic communication and recommends you be familiar with your company's policy on these resources.

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Global Privacy and Information Security

Many organizations collect the personal information of their customers and prospects for a variety of commercial reasons. The information they collect, use, store, and share is a valuable asset to the organization. Employees, through careful adherence to the company’s privacy policies, play an important role in protecting the privacy of that information.

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Recognizing and Addressing Micro-behaviors in the Workplace

This course will help you to recognize the characteristics of micro-behaviors and how to decode the messages they send. You'll also learn how to address micro-aggressions, and how to use micro-inclusions as an antidote to micro-aggressions.

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Using Communication Strategies to Bridge Cultural Divides

This course discusses how to improve cross-cultural communication and build rapport. Also covered are potential misunderstandings and behaviors related to a culture that can hinder good communication and ways to overcome them.

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Workplace Diversity, Equity, and Inclusion in Action

In this course, you'll learn to recognize key characteristics of DEI and practices for building and sustaining a healthy DEI culture. It discusses the obstacles to an inclusive culture, as well as strategies for overcoming them

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Automotive Risk & Compliance Certification: Compliance Officer

This exclusive, in-depth KPA training results in a professional certification showing advanced knowledge of how to conduct dealership advertising, sales, finance, and insurance activities in a compliant, legal, and ethical manner. This training is appropriate for employees who have overall compliance responsibilities for a dealership, such as Attorneys and Auditors.

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Automotive Risk & Compliance Certification: Finance Manager

This exclusive, in-depth KPA training results in a professional certification showing advanced knowledge of how to conduct dealership finance and insurance activities in a compliant, legal, and ethical manner. The course offers a guide to essential regulatory requirements and compliance practices. This training is appropriate for Finance Managers and Sales Leaders.

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Automotive Risk & Compliance Certification: Salesperson

This exclusive, in-depth KPA training results in a professional certification showing advanced knowledge of how to conduct dealership sales in a compliant, legal, and ethical manner. The course offers a guide to essential regulatory requirements, compliance practices, and dealership sales processes. This training is appropriate for non-managerial dealership sales personnel.

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