My team has recently been defining metrics for a project. Eager to get started, I jumped right into Google Analytics. I was met with so many filters, views, charts, and more filters. I realized the best way to understand the…
Q: We had a physical fight break out in our facility between customers. The owner broke up the fight. However, he doesn't want his employees to do the same thing if this happens again. How should we advise our employees to handle…
Q: We have an employee who worked outside of normal business hours. This employee did not get permission prior to working on this day. By law, do we have to pay the employee for that day? A: Yes, you are required by law…
Q: Does our owner have the legal right to tell our sales and service staff that they must make a certain number of calls per week to be employed? Can we fire someone for not following this rule? A: If…
Q: We have a salesperson who drives a company vehicle for work. He was given a DUI, but hasn't been convicted yet. He's also been issued a temporary driver's license to drive and has to drive as part of his employment. What are our…
Q: Do we have to continue to pay active service members while they are completing their duty time? A: No you do not have to pay them, but you must allow them the time off required to complete annual training/ deployments…
"Leaders have to think about their technology, policies, products, and services — but only because these are factors that influence the engagement and success of their employees. The key to an organization’s growth has been and always will be its…
It’s a “buyers’ market” right now in the hiring world and the pool for top talent is tight. This makes sense considering that the unemployment rate was 7.2% in 2008 compared to 3.9% last month (April 2018). More than half…
A flexible work schedule seems like all the rage these days, but will it work for every employer? And, just why is it trending anyway? Trend Drivers Millennials are the largest generation to hit the workforce since baby boomers, and…
When you think of team building ideas, what do you picture? Trust falls and nature walks? Group learning sessions that start with cheesy icebreakers? Although workplaces have continued to evolve, much about team building has stayed the same. Personally, I…
