Quick Q&A – Are technicians allowed to wear shorts?
Short answer is maybe. Dealers will have to determine the hazards posed to their technicians before making this decision. Here are some things to consider.
The Best Workforce Training Is Based on Real-World Examples
The use of real-life examples is one of the key principles of effective workforce training. Here’s how we do it in KPA’s award-winning training courses.
Sales F&I Expert Comments on FTC Case, Consistent Product Pricing
May 9, 2022 - A KPA F&I compliance expert is quoted in an Automotive News story about practicing consistent product pricing, amidst the FTC's focus on dealership-related claims.
Is Your Fall Protection Equipment Expired?
April 25, 2022 - KPA's Glorianna Corman, REM, CHMM, CSP, urges employers to consider their fall protection equipment's expiration dates, buying the right equipment, and more.
5 Toolbox Talk Tips For Worker Safety During a Labor Shortage
April 20, 2022 - KPA's Product Director of Training, Shawn Smith, has five tips for a better toolbox talk to address employee safety during a labor shortage.
How to Create a Successful Onboarding program
A KPA compliance expert wrote about the key aspects of an onboarding program and how dealerships can create a successful program.
3 Sales F&I Practices That Will Cost Your Dealership $10 Million
A recent settlement from the Federal Trade Commission warrants a review of non-compliant dealership practices and how to save yourself millions.
With Regulators Watching, Don’t Risk Your Deal Jackets
March 31, 2022 - Government regulators and watchdog agencies have made it clear they've set their sights on the automotive industry. Ryan Daly outlines a few things to remember to keep your deal jackets clean and compliant.
3 Training Program Strategies To Avoid Lockout/Tagout Issues
There are three strategies that managers can use to avoid lockout/tagout violations. Product Director of Training, Shawn Smith, details what those are in this article.
How Onboarding Can Help Employee Retention
In a Q&A, Brianna Stashak, spoke about employee onboarding, common mistakes, compliance, and the key things to remember in your program.
