C6 Training Courses
Using Communication Strategies to Bridge Cultural Divides
This course discusses how to improve cross-cultural communication and build rapport. Also covered are potential misunderstandings and behaviors related to a culture that can hinder good communication and ways to overcome them.
View
Wage & Hour for Employees
In this course you will learn about wage and hour laws in the context of everyday life on the job. You'll also learn about the importance of accurately documenting your working time, and explore your responsibilities with regard to overtime. Finally, you'll learn what you should do if you have questions about wage and hour issues.
View
Workplace Diversity, Equity, and Inclusion in Action
In this course, you'll learn to recognize key characteristics of DEI and practices for building and sustaining a healthy DEI culture. It discusses the obstacles to an inclusive culture, as well as strategies for overcoming them
View
Workplace Safety Orientation 2.0
This course provides an overview of some of the basic concepts and techniques used in modern industry to protect workers. It also describes the purpose of the following safety programs: Hazard Communication, Bloodborne Pathogen Safety, Lockout/Tagout, Confined Space Entry, Emergency Response, Respiratory Protection, Personal Protective Equipment, and Hearing Conservation.
View
Deals Fair and Square
This course discusses how to build lasting customer relationships based on treating customers fairly and being an ethical dealership, better understanding warranties, best practices for advertising techniques when selling used cars and avoiding trouble with trade-ins. Also discussed are ethical negotiation techniques and safeguarding customer information.
View
Doing Credit Right
This course will enable you to describe your legal obligations for keeping customer information private and avoiding discrimination. Topics include how to request a credit report on a customer, how to provide an Adverse Action Notice, how to handle spot deliveries and report cash transactions to the IRS, plus best practices when a customer signs…
View
GLBA - Gramm-Leach-Bliley Act Training
This course will help you to understand the legal requirements for protecting customer information and what your obligations are. It also discusses how you should dispose of that information.
View
