Vera Suite Training Courses
Customer Service Essentials
This general training will cover best practices for customer service. It includes how to prepare ahead of time and tips for effective communication.
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Defensive Driving in Mountainous Regions
This training covers how to use defensive driving techniques to anticipate and mitigate mountain driving hazards. It includes preparedness, driver wellness, safe driving practices, adverse weather, and emergencies.
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Distracted Driving for CMV Drivers
This training covers the effect distractions have on driver attention and to stopping ability. Distractions covered include physical and environmental distractions, driver aggression, and driver impairment.
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DOT Hazardous Materials Training
This training covers what you should know when working directly or indirectly with hazardous materials that get transported. It includes training requirements, hazardous materials table, shipping papers, packaging, marking, labeling, and safety, emergencies, and security for drivers.
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Driver Fatigue for CMV Drivers
This training informs employees of the dangers of driver fatigue, symptoms and warning signs, natural sleep patterns, and how to manage and control fatigue.
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Driver Safety for 15-Passenger Vans
This training explains the increase risks associated with 15-passenger vans. Understanding these specific risks enables drivers to keep their passengers safer and reduces the frequency of costly accidents.
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Driver Safety Series: Defensive Driving
This training covers safe driving habits, blind spots, following distances, driving at night, adverse weather conditions, and sharing the road.
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Driver Safety Series: Distracted Driving
This training discusses common distractions and how to identify other distracted drivers on the road. It includes electronic devices, mirror adjustments, eating, aggressive driving, stress, fatigue, and drug use.
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Driver Safety Series: Driver Preparedness
This training educates employees on vehicle inspections, safety systems, and emergency preparedness. This material aims to prepare non-commercial drivers to be prepared for any incident that may occur on the road and to reduce their overall risk.
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Drug and Alcohol Awareness for Employees
This general awareness training covers the importance of having a drug and alcohol free workplace. It includes signs and symptoms, preventive action, and getting support.
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Drugs and Alcohol in the Workplace (FMCSA-Compliant)
This training covers FMCSA regulations on the use of drugs and alcohol in the workplace for CMV managers and drivers. It includes regulations, signs and symptoms, and how to determine reasonable suspicion (49 CFR §382.603).
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