Regulations Across Your Dealership: The Sales Team
Dealerships place great emphasis on their salespeople’s engagement and productivity. But this dedication is short-sighted without an equivalent focus on workforce compliance.
Creating Safety Cultures: How These Companies Did It
By targeting habits, any organization can expose unsafe behaviors, adopt new ones, and establish a true safety culture. Here’s how three companies did it.
Regulations Across Your Dealership: Consumer-Facing Employees
Regulators have sent a clear message to dealerships: “If you mess with your consumers, your employees, or the environment, you mess with us.” It’s another way in which everyone who works for your business stands for the entire organization: their actions—or inactions—can place the whole dealership at risk.
KPA Wins The Online Training Library Award (for Second Year in a Row)
“We’re honored to receive recognition as a Top 20 Online Learning Company for the second year in a row,” said Chris Fanning, KPA President and Chief Executive Officer. “This award strengthens our commitment to create accurate and up-to-date training for our clients in order to ensure successful compliance and safety programs.”
Navigating A Delicate Issue: Hygiene
In a monthly series, our HR Experts take on frequently asked questions. This month: I have an employee with a hygiene issue. How should I approach the employee about this topic?
Finding Your Biggest Risk Areas: Demographic Data Can Give You a Clue
Want to save money? Pay attention to your organization’s demographics—they tell a story about workplace injuries and workers’ compensation costs.
Regulations Across Your Dealership: The Service Department
No other part of a dealership can compare to the service department in terms of moving parts. I mean that both figuratively and literally. For as many nuts, bolts, pistons, panels, plugs, and springs your service team handles, there’s an almost equal amount of rules and regulations to follow.
Applicants with Tattoos: Just Because You Can Reject Them Doesn’t Mean You Should
No laws prohibit employers from discriminating against people with visible tattoos. But given changing attitudes, you may want to reconsider your policies.
Respiratory Protection & Medical Evaluations
Keeping your employees safe over the long-term is challenging in a shop environment like a collision center. Employees can be exposed to Volatile Organic Carbons, Solvents, Isocyanates, and a myriad of other chemicals.
Regulations Across Your Dealership: The F&I Department
Sales gets the glory, but much of the real credit (pun intended) should go to F&I, for the many regulations they need to know.
